Do you have the IMAP account configured to download everything, not just the
headers?
--
Brian Tillman [MVP-Outlook]

Hi Brian,

Do you mean on the server or through Outlook? The server is setup the
same as it always has been and I can't see anything I did differently
when setting up the client. Her settings look the same as mine for
example and I've been using Outlook 2007 with this server for months
now.

Thanks,
Tracey