Have you tried a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob asked:

| A user (that recently received a new PC so he blames that) has
| reported that he cannot open another's calendar. We have the proper
| permissions and he's done this before. When accessing the "Open
| Shared Calendar" dialog and entering the user's name, the following
| appears:
|
| "Unable to display the folder. Cannot open the mailbox for this user
| because the user does not have a server mailbox.
|
| You most likely attempted to open the mailbox for a user who is not
| part of your Exchange Server organization (either not part of your
| network, is external to your company, or is part of a segment of your
| e-mail server configuration that is not trusted by your segment).
|
| It is not possible for an email user to see the mailbox of another
| user if their e-mail server is not configured to communicate and
| provide permissions between the two systems."
|
| Well, I have to say that we're all on the same Exchange organization.
| As a matter of fact, we're on the same server. We're using Exchange
| 2007 Enterprise, by the way, and Outlook 2003 (still -- working on
| deploying Office 2007).
|
| If he closes that error, the Open dialog will automatically populate
| with the full user address ). But pressing OK here
| results in the same error. However, if the Open dialog is begun
| anew, and he puts the full user address in, the calendar opens fine.
|
| My question is: sure, he can do this every time to work around it but
| you know users -- they don't like change. Why will the username not
| resolve like it did before? I know through auditing that nothing has
| changed in AD. Is this a corrupted profile of some kind? If so,
| we're seeing a lot of profile corruption lately and my boss is
| starting to wonder why.
|
| Any ideas?
|
| Thanks,
| Bob