How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514

It's curious that you are using an IP address rather than the server
name. Is this a company server rather than an ISP's mail server?

If you continue to have problems, you may want to try recording a
pop3.log which will show more details about incoming mail.

To create an POP3.log In OE5+, go to Tools, Options, Maintenance,
Troubleshooting and check the Mail box.
You may need to close OE after doing the send/receive for the log to get
written to disk.
The log will be in the Store Folder which is listed in Tools, Options,
Maintenance, Store Folder.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"DHJ" wrote in message
...
Please tell me how I can get ride of the message below when I open
outlook express.
"error number 0x800420CD"