First place to start searching for answers is with the vendor if you no
longer have the documentation that came with your device especially when
absolutely only the "brand name" is provide regarding the device with no
other detailed info. To quote from the site link provided below:

"Depending on your Palm device, you may be using Palm Outlook Conduits or
Chapura's PocketMirror to sync with Outlook"

http://www.palm.com/us/support/outlooksupport.html

Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com



"ms" wrote in message
...
Thanks for the info, but my real question is "Is there a way to get my
palm
address book into outlook 2003?"
ms

"Brian Tillman" wrote:

ms wrote:

I was told to open outlook, then to hook up my palm pilot to the
computer, and something would come up that would guide me through the
process of transferring the info into outlook, but that didn't
happen. I need to know how to synchronize my palm info into outlook
2003.

Depends entirely on the software that came with your phone. Outlook
doesn't
actually participate in the synching except as a data repository. The
actual synching is up to the sync software.
--
Brian Tillman [MVP-Outlook]