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Old January 3rd 08, 09:24 AM posted to microsoft.public.outlook
Qwelldrin
external usenet poster
 
Posts: 5
Default Closing down and re-opening problem

Having looked around on the web for a solution to the problem I have drawn a
Blank.
Outlook 2007 closes the GUI and remains running a process "Outlook.exe" as
can be seen in the Task manager. Leaving these for a 24 hour period it still
does not shut down completely. When opening Outlook again it fails to run and
I end up with 2 x "Outlook.exe" in the task manager but none openly running
on the desktop.
If I End the oldest process this allows Outlook to start up again, it does
however say that it did not close properly and will have to check the data
file. I am running this on a Vista Premium (Office 2007) and a XP Pro (Office
2007 with Business Manager). Same in both cases. Doing a search for this
problems shows that it is not an Isolated incident and is occuring accross a
number of Windows OS's. But all with Outlook 2007. After contacting MS they
have said there is no known issues with outlook and closed the case but
indicated it was likely a 3rd party software preventing the application
closing. So to cover off any known issues is anybody here running Norton 360
with there outlook 2007?
Cheers.

"Asbjørn" wrote:

Im experiencing this problem as well, both with Windows XP Pro and Windows XP
tablet edition, and its happening all the time. The biggest issue with it for
me is that outlook seems to continue downloading emails while being
"semi-closed" and when I shut down the process it risks corrupting data :S
...

I can't believe SP-1 has come out and Outlook 2007 still has that huge flaw!

"Shang" wrote:

Outlook 2007 definately has problems with closing down. I am having the same
problem. Vince is correct about LO2007 taking more time than older versions
to close down. There are times it will finally close down in about 30 sec. up
to 1 minute. But there are times I have left my computer after closing OL and
come back several hours later and the process has not ended yet and I don't
believe it ever would unless I manually end it.

I have searches the KB and multiple times and it appears Microsoft is
unaware of this issue or at least not working on it. Any ideas on why this
would be happening?


"Vince Averello [MVP-Outlook]" wrote:

How long are you waiting? I've noticed that OL2007 takes a while (a minute
or two) to finalize everything before the process ceases

"Denis" denis@durnian wrote in message
...
After I close down Outlook 2007 it still appears in Processes. If I try
to re-open it another entry appears in Processes but the program does not
open.

Is there something I can do to put this right?

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