Although less common, a firewall can cause the error. Make sure the Windows
Firewall is disabled since you are using a third party one. Having two
running at the same time can interfere with each other.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"SP" none wrote in message ...
Nope, we used TrendMicro, and I have removed it from my PC just to monitor
the error. Problem still remains.

There is a possibility the problem may be within our firewall (a
WatchGuard Firebox), and I'm in contact with techsupport for solution. So
far, there is no resolution from them yet.

Steve

"Bruce Hagen" wrote in message
...
Are you using Norton?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"SP" none wrote in message
...
Hi
Below is an error that I get sometimes when "sending" email. Some
internet advices mentioned that it might have to do with virus software.
So not only I disabled virus software, I uninstalled it completely, but
the error still occurred. So, for my case, virus software didn't seem
to be the cause. The strange thing is that the error did not happen
every time I sent email. It happened sporadically throughout the day and
always at the moment I sent a message. When it happened, all I needed
to do was to click Send/Recv button again and the message got sent ok.

I also tried to use port 5190 instead of the standard port 25 in account
properties, but that didn't help either.

Please help solve this problem.
Thank you
Steve

===========socket error 10053==============
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'My Account', Server: 'mail.mycompany.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, socket error: 10053, error
Number: 0x800CCC0F