I have the same problem but know what my mistake is and can't figure out how
to remove a error in a email address.
The address is removed from my contacts box but still can't send emails
Help
NJ

"froggymomma" wrote:

my cousin who cannot figure this forum out and she is in Chicago and I am in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please help
us...she is kind of partial to that email address and to have a new one would
cause her all kinds of complications...I started helping with her issue
because she is my cousing and I love her and she is deaf and hearing people
can get it done so much more quickly over the phone, but I continue to help
her long after I am tired of it, simply because it is a mission now...we must
save her email address...it is imperative...LOL...I didn't work this hard to
fail...I"m talking hours with Comcast and then almost another hour with
Microsoft and relaying it all on IM because as I said she is deaf and we are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
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Thank you, Froggymomma