Look in Tools | Options | Read | Fonts. If Encoding is not Western European
(ISO), choose it at the top (Font Settings) and select it to Set as Default.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Steve" wrote in message
k.net...
Thank you for responding!

Where would she have turned it on at?


"Milan Kosanovic" wrote in
message ...
Encodings are where it is defined how to display some national
characters. You haven't installed the CE encoding so your programs don't
know what it is.

Milan

"Steve" wrote in message
ink.net...
For one of my customers (U.S.), all her emails have Central European
(Windows) in the title bar at the top of all emails from her. What is
that?

Thanks!

Steve