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Old January 7th 08, 07:00 PM posted to microsoft.public.outlook.installation
Viviank
external usenet poster
 
Posts: 2
Default Outlook 2002 error at startup

I get "Microsoft Outlook encounted a problem and needs to restart. Sorry for
the inconvenience"

AppName: outlook.exe
ModVer: 10.0.6830.0
AppVer: 10.0.6822.0
ModName: mso.dll
Offset: 00009b2f

I can run in safe mode, but I don't know how to determine what's causing my
error. Then outlook tries to load Word and I get an error because
pdfmaker.old.dot is in my word startup file and it tells me that the
certificate has expired.

I've tried repairing outlook from CD and I've removed pdfmaker.old.dot from
the startup file.

I think I started the problem when I loaded a free spam filter called
spambayes. I uninstalled it and the folders it created.

Can anyone help? Thanks

Vivian


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