Alicia wrote:
Create a new mail profile first.
http://www.howto-outlook.com/faq/newprofile.htm
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Brian Tillman [MVP-Outlook]
I created a new profile and had the same problem. I looked at
trying to reinstall outlook. I have the disk with a valid product
key but outlook has a red x through it saying it is not available for
installation. Is there anything else I can do? Thanks.
Click the red X and change it to "Run from My Computer"
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Brian Tillman [MVP-Outlook]