dave m wrote:

We use Office Pro 2003. I have a user who opens word documents that
are attachments directly from an open e:mail. she then does a
"save-as" from the document editor, WORD2003, and has been saving
these docs in:

C:\Documents and Settings\username\Local Settings\Temporary Internet
Files\OLK1A9

which appears to be a system default. I have tried to go back to this
OLK1A9 folder with admin rights, having setup the workstation so
nothing is "hidden" and the folder cannot be found. I have shown the
user how to properly perform file\save attachments but the issue here
is how to access this folder and retrieve what apparently is almost
50 files.

Open Windows Explorer and enter

%UserProfile%\Local Settings\Temporary Internet Files\OLK1A9

in the Address Bar. Click Go.
--
Brian Tillman [MVP-Outlook]