Thanks. But, what is "Run Detect and Repair on Outlook"? I don't see that
item under help. I have 2007.

Candy

"Francine Otterson" wrote:

Outlook can be shutdown, by clicking on File - Exit or clicking the X in the corner. The issues you are actually experiencing is that Outlook is having a problem shutting down and/or is not responding. I would start by doing some basic steps to see if it resolve the issues.

1) Check and run Windows and Office Updates
2) Run Detect and Repair on Outlook - under Help Menu
2) If Outlook is still not responding check what other programs or services are running on your system that may be taking up resources.

Note- if you End Task on Outlook or shutdown the computer with it not being completely shut you continue to receive that mmessage, which is why we need to address the cause of it.

Francine Otterson