Thanks for the real fast reply. I want to use Outlook Express for my email.
However I do use some of the other features in Outlook, calendar etc. I
cannot even open Outlook. Sorry to sound so inept, however I don't even
know what the "connector" is & how to access it.
Where is the help menu? When I go to Programs/MicrosoftOffice, I show 3
applications : MS Word, MS Office Tools. I went to recover application and
chose to recover but it brings up a little window referncing "profile"
Can't I use Outlooks other features without using the email? I remember
having access to both Outlook and Outlook express?/

Thanks for all your help again,
Carmen

Before the machine was repaired and reformatte, I was able to import my
"contacts"
"Diane Poremsky" wrote in message
news
mscon is the outlook connector to bring msn/hotmail into outlook. now...
do you want to use Outlook or Outlook Express? Outlook Express uses the
wab, outlook does not.

I would start with detect and repair (help menu) and then reinstall the
connector.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Carmen O Donnell" wrote in message
news:VM2lj.10520$k15.1878@trnddc06...
Can someone please help me. I have Office 2003 and when I try to open MS
Outlook it won't open. I get a message "An unexpected error has occurred
MAPI was unable to load the information service mscon.dll. Be sure the
service is correctly installed and configured" and when I click on OK
Outlook closes.

I just got my notebook back from being repaired and I had been trying to
put a saved address book into Outlook Express. I may have done something
when I tried to open a wab file and got a message: vcard is not your
default address book. It seems the only option was to take OK when asked
: do you want to change your default something. Can't remeber - getting
too old I'm running XP Sp2. Any help would be greatly appreciated..I
use the calendar in Outlook and Word mostly

Thanks again in advance
Carmen