Thank you for responding, Milly. The phone and modem options window shows:
GTW V.92 voice modem. The properties window shows the device working
properly. Please advise next step so I don't compound the problem. I'm new to
this.

"Milly Staples [MVP - Outlook]" wrote:

Do you have your dialing properties set up in the modem applet in control panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, jmorg asked:

| When I enter a phone number in New Contact, Outlook 2003 does not
| automatically add hyphens and parentheses when I tab to the next
| line. I am a new user and I don't think I changed anything on start
| up.