Thank you for responding. Phone and modem options shows: GTW V.92 voice
modem. Properties shows: This device is working properly. Please advise next
step so I don't compound the problem.

"jmorg" wrote:

When I enter a phone number in New Contact, Outlook 2003 does not
automatically add hyphens and parentheses when I tab to the next line. I am a
new user and I don't think I changed anything on start up.