You can finish without having it pass the test.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"littleriver" wrote in message
...
i didn't proceed with the account because it would not pass the test. I
tried
a number of times before trying express set up. No AV installed as yet
because it's a new installation, and i did turn firewall off for testing
this
issue. It's baffling.
"Roady [MVP]" wrote:
Do you have a firewall that could be blocking Outlook?
If you finish the account configuration and press the Send/Receive button
in
the main Outlook window, what error do you get then?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"littleriver" wrote in message
...
the account is for a pop3 from the ISP.
the error is simply the first tick /check when testing the new account
during the account set up part...in the window with username and
password,
pop3 server address and smtp etc., it just cannot establish an internet
connection when I am already online. It works in Express ok as I said
earlier
so I know it's nothing to do with the account information.
"Roady [MVP]" wrote:
Which type of account are you using?
What is the exact error message you get returned when trying?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"littleriver" wrote in message
...
my client has a copy of outlook (teacher/student) 2003 in XP OS that
will
not
allow connection to the internet.
when i enter user/password etc and test connection it stops at first
check
with unable to go online.
but in express i can get online.
I'm not sure how to troubleshoot this. Any thoughts welcome.