Karla Karla @discussions.microsoft.com wrote:

I am attempted to add my contacts to the address book by going to
address book on the toolbar under tools. Then clicked tools and
options - attempted the click the down arrow choose contacts - but
that is not listed. I have also clicked onto properties on Contacts -
clicked onto the Outlook address tab - but the option to show this as
an email address book is greyed out.

It would be nice to be able to click on to New message and then click
the To: box and see all my contacts, but nothing is in there. I am
able to click onto the contact itself and choose to create new mail.

This is a sign that the Outlook Address Book service in your mail profile is
broken. Remove it and add it in again. Exactly how is Outlook
version-specific and you decided to keep that information secret.
--
Brian Tillman [MVP-Outlook]