If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Karla" Karla @discussions.microsoft.com wrote in message
...
I am attempted to add my contacts to the address book by going to address
book on the toolbar under tools. Then clicked tools and options -
attempted
the click the down arrow choose contacts - but that is not listed. I have
also clicked onto properties on Contacts - clicked onto the Outlook
address
tab - but the option to show this as an email address book is greyed out.

It would be nice to be able to click on to New message and then click the
To: box and see all my contacts, but nothing is in there. I am able to
click
onto the contact itself and choose to create new mail.

Please help. Thanks.

Help.