Yes, PLEASE upgrade that version of Outlook that has not been supported for
about 6 years.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, Derrick asked:

| Hello everyone, this is a first time basis up here for me. I saw on
| some other questions that I was having that people pretty had the same
| problems and have used some of their suggestions and most of them
| worked, so I thought I would join. At my work, we are trying to use
| Outlook 97. We have several users on this computer and when I am
| logged in as Administrator, everything works like it is supposed to.
| When I log in as a user, say John Doe and try to open Outlook, it
| gives me the following error : "Unable to open your default mail
| folders. File access is denied. You do not have the permission
| required to access the file C:\Windows\oulook.pst." It works when I
| add him as an Administrator, but not a user. I have even tried to
| reinstall Outlook, go into the registry under my account and give
| John Doe permissions full control to the Office file. Does anyone
| have any suggestions or tips that they could provide me? Any help
| would be greatly appreciated. Thanks