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Old February 20th 08, 10:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default PDF Attachment not showing in Inbox

For those following this issue, I got the sample message from the
poster.

The problem is caused by the Cloudmark anti-spam program, which is
presumably running at his ISP ntlworld.com.

In some cases, it is inserting an incomplete header and losing the blank
line that indicates the end of header causing the following boundary
marker to be ignored.

So what was sent as ----

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="0-1444092360-1203364590=:44990"
Content-Transfer-Encoding: 8bit
Message-ID: xxxxx

--0-1444092360-1203364590=:44990
Content-Type: multipart/alternative;
boundary="0-1770661725-1203364590=:44990"


Arrived as ----

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="0-1444092360-1203364590=:44990"
Content-Transfer-Encoding: 8bit
Message-ID: xxxxx
X-Cloudmark-Analysis:
--0-1444092360-1203364590=:44990
Content-Type: multipart/alternative;
boundary="0-1770661725-1203364590=:44990"

when it should have arrived as ---

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="0-1444092360-1203364590=:44990"
Content-Transfer-Encoding: 8bit
Message-ID: xxxxx
X-Cloudmark-Analysis: {cloudmark analysis data}

--0-1444092360-1203364590=:44990
Content-Type: multipart/alternative;
boundary="0-1770661725-1203364590=:44990"

A workaround for the issue is to save the message to an EML file, then
open in Notepad and insert a blank line after the cloudmark header then
save and double click the fixed EML file to open.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Michael Santovec" wrote in message
...
If you would like, you may send me one of the problem messages and
I'll take a look at it. It's best if you zip the message so that I
get an exact copy of it. To do that, do a File, Save As to an EML
file of a problem message. Then Right click the saved EML file and
select Send To, Compressed (zipped) folder. Then e-mail me the
resulting ZIP file. Alternately, you can do a Message, Forward As
Attachment of a problem message. This is not as good as the zip file
since the headers can be modified in transit which may obscure the
problem. A simple Forward is worthless since it does not include the
headers.


e-mail:

--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"Nick" wrote in message
...
Thanks for your replies.

I am not using any anti-spam software. From the MIME headers it looks
as though Yahoo is using Cloudmark on their outgoing mail.

I haven't had a chance to do a test using a new identity in OE yet.

The message is structured as multipart/mixed and contains a
multipart/alternative section and the application/pdf section. The
multipart/alternative section consists of text/plain and text/html
parts. I have successfully received a similarly structured message
from the same sender containing a Word (.doc) file.

I noticed that in the message source display the MIME headers for the
application/pdf attachment are not highlighted in bold as all the
rest are.

I also noticed that the pdf file had a long filename containing quite
a few spaces which I thought could have caused problems. However the
sender tried using a shorter filename but the result was the same.

Nick





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