You could pester NTLWORLD and note what Michael came up with. That said, can
you disable Cloudmark, or is it forced upon you? I would get rid of it if it
was up to me. This particular problem is dedicated to Cluodmark, but Outlook
Express and spam programs have a long history of not playing well together.
I don't know what the headers should look like. That is among one of
Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the following.
It is not a cure for this problem, but e-mail scanning causes issues of its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
news
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover
some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the
line
too. Am I best to just pester NTLWORLD to do something about 'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will show
me
what the headers should look like (AVG scans included) or do I use have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!