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Old February 25th 08, 07:26 PM posted to microsoft.public.outlook.contacts
Ron[_6_]
external usenet poster
 
Posts: 4
Default contacts not showing up in new mail with To: CC: or in addressbook

i created a new profile and deleted my old one. now how do i connect it to
my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

"Russ Valentine [MVP-Outlook]" wrote in message
news
Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot be
added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts Folder
as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Ron" wrote in message
...
i know that y'all have probably answered this question countless times but
i'm new here and in need of guidance. I purchased a new computer and
transferred my conacts to my new Vista computer (from XP) using the Vista
utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact folder
options the "show this folder in the addressbook" option is grayed out,
and my addressbook is empty. i no longer have my old PC so going back is
not an option; the contacts only exist on my new PC and my Pocket PC. i
looked through the MS knowledgebase and read that a conversion may be
required, but couldn't find any remedy that worked. where do i go from
here? is there a way to export my contacts to a file; delete them in
outlook and import them back in correctly? is there a conversion
utility?



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