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Old February 29th 08, 09:43 PM posted to microsoft.public.outlook.contacts
Ron[_6_]
external usenet poster
 
Posts: 4
Default contacts not showing up in new mail with To: CC: or in addressbook

Russ;
i really do appreciate your help. sorry for the delay i've been away for a
few days.

what i did was transfer my files and settings from my old PC running XP to
my new Vista PC using the Vista transfer tool and a Belkin USB transfer
cable. i then installed MS Office 2007 onto my new machine and started
outlook; when it opened, my contacts were there but when i composed a new
e-mail and picked To: my e-mail addresses did not appear. my address book
appears to not exist. i checked Tools Account Settings Address Books
and Outlook Address Book MAPI appears but when i check the properties in any
of my contact folders, the Show this Folder as an E-mail Address Book option
is greyed out.

how can i find my Outlook data file, and how do i open it to set it as my
default?

"Russ Valentine [MVP-Outlook]" wrote in message
...
Explain more clearly what you did. Are you talking about the new empty
data file the new profile created? The option to "Show this folder as an
email address book" should be grayed out but checked in the Properties of
that Contacts Folder.

All you need to do is open your previous Outlook data file in this
profile, set it to be your default, restart Outlook, then make sure that
Contacts Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Ron" wrote in message
...
i created a new profile and deleted my old one. now how do i connect it
to my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

"Russ Valentine [MVP-Outlook]" wrote in message
news
Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot
be added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts
Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Ron" wrote in message
...
i know that y'all have probably answered this question countless times
but i'm new here and in need of guidance. I purchased a new computer
and transferred my conacts to my new Vista computer (from XP) using the
Vista utility and a transfer cable. i'm using office 2007 (upgraded
from 2003, upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact
folder options the "show this folder in the addressbook" option is
grayed out, and my addressbook is empty. i no longer have my old PC so
going back is not an option; the contacts only exist on my new PC and
my Pocket PC. i looked through the MS knowledgebase and read that a
conversion may be required, but couldn't find any remedy that worked.
where do i go from here? is there a way to export my contacts to a
file; delete them in outlook and import them back in correctly? is
there a conversion utility?




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