Where do I find the OST. What else happens when I do this, do I lose
rules, messages, etc.?
How do I recreate it?

On Mon, 14 Jan 2008 19:41:36 -0700, "Nikki Peterson [MVP - Outlook]"
wrote:

I have not encountered this, however, the public folder favorites
are stored in the OST/PST file. Knowing this, I would guess that
the problem lies in the synchronization of the public folders to the
OST/PST file.

Having said this, how big is the public folder she is adding?
How big is her OST file? Is it getting too large?
Perhaps her OST has been corrupted and needs to be
rebuilt. (Delete the OST and re-open Outlook).

Nikki Peterson

"J. Huber" wrote in message
. 248.16...
Hi. We are using Outlook 2003 sp 3 and Exchange 2003 sp1. One of our users
adds subfolders of a public folder to her public folder favorites, but
after a short period (10minutes - 1 day) the folder disappears from her
public folder favorite list. When she adds it again, the same thing
happens. I am lost as to why this keeps happening. Does anyone have any
suggestions? Thanks in advance for any help.

J. Huber