Sometimes it is neccessary to uninstall any AV software that may have been
intergrated with Outook to properly remove the plugin
Youve also tried the simple expedient of Detect/Repair in OL?

"mobile" wrote in message
et...
I have outlook 2003, SP2,
on a win xp laptop with 1.5 gig of ram, 12 gig of hd.

I run the shield deluxe 2008 as virus software.

I use mail washer for spam emails.

when I try to download email. outlook downloads very slowly or not at all.

I get duplications of emails in the multiple,

I have shut down the virus software thinking that is the problem, no joy
same thing.

I have shut down and rebooted to clear cache, no joy still same thing.

what am I missing to resolve this issue.

any suggestions would be appreciated.

thanks