mobile wrote:

I have removed the anti virus software and tried the detect and repair
function.

at first when I removed the anti virus I thought that I had resolved
the issue. but not just momentarily fixed then it hung up again.

I have made sure all service packs for office are installed.

any similar programs to outlook at there with same function and use.
this is killing me.

Take Mailwasher out of the picture while you try to diagnose the problem.
It adds unnecessary complexity to the issue.
--
Brian Tillman [MVP-Outlook]