I don't understand what you're saying. All you needed to do is open your old
file in Outlook, set it as the default, restart Outlook, then close the new
file. None of that would trigger the behavior you seem to be trying to
describe. Detailed instructions can be found he
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"sparklinbluiz" wrote in message
...
Ok, I'm really sorry for all these posts but I just went and re-opened
Outlook using the original file called "outlook" and as soon as I opened
it,
all of the test emails from setting everything up again downloaded. This
tells me that no matter what I did to set the mail settings to come to the
NEW profile, I failed and this profile is still the operating one. I'm
really
trying here!
Thanks in advance for your patience!
"Russ Valentine [MVP-Outlook]" wrote:
Importing PST files will create a ghost. Your only fix is to create a new
profile and migrate the data properly: Open your previous PST file and
set
it as your default. Documented in countless posts here.
--
Russ Valentine
[MVP-Outlook]
"sparklinbluiz" wrote in message
...
Hmmm..honestly, I can't remember if I used the "import pst" or if I
just
placed the .pst from my old computer into the outlook folder where it
usually
resides. Hadn't thought about it until your post, could that be it? The
only
thing I did from Outlook Express was to export the emails that were
addressed
to my business email address and put them into Outlook. I've set up
some
new
folders in my contacts recently but I have them in business categories
so
they are found easily. Do you think that is why I have 2 folders both
identical and called Personal folders, because I may have just placed
my
old
.pst file into the folder without actually importing it? If so, how
would
I
correct that while not losing my new contacts entered since? Thanks!
"Russ Valentine [MVP-Outlook]" wrote:
These are the symptoms of an Outlook profile that has been corrupted
by
migrating the data file incorrectly. State what you did so someone can
tell
you where you missed the mark.
--
Russ Valentine
[MVP-Outlook]
"sparklinbluiz" wrote in message
...
I have had been using Outlook Express for many years and now have
started
using Outlook 2003 for just my business emails. I have 2 questions
here.
First, in the "folder list", why do I have 2 folders called
"Personal
Folders", both with the identical folders underneath? When I click
on
"contact" in either of these trees, it seems they are identical.
When I
click
on the "Contact" button in my shortcut list, there are 2 items
listed
in
"my
contacts" favorites: One is called "Contacts" the other "Contacts in
Personal
Folders". I'm confused why this is duplicated.
This may have something to do with the next problem. When I open a
new
email
window and click "To:", I get the following error message: The
address
list
could not be displayed. The Contacts folder associated with this
address
list
could not be opened; it may have been moved or deleted, or you do
not
have
permission...." (I am not working on a server, it is my personal
computer
and
I have Windows XP Media Edition. ) However, if I click "ok", it
brings
up
an
empty Address Book and if I click on "Show Names from the:" I get a
drop-down
menu that allows me to choose from: Outlook Address Book, Contacts
or
again,
Contacts! It is defaulted to one called Contacts so if I click on
the
other
it then brings up the list of all my contacts correctly!
I would appreciate any help, this is driving me crazy. I do have a
different
list of contacts in Outlook vs Outlook Express and I would like to
keep
my
personal separate from my business.
Thank you in advance for your help.