NewtoExpressionWeb wrote:

I know this. What I am trying to convey is that our phone and modem
settings ARE CORRECT. And it WORKS FOR NEW CONTACTS. It DOES NOT
display properly for contacts that were ALREADY IN THE DATABASE prior
to the phone and modem entries.

I'll bet you imported those earlier contacts.

There are third-party tools that can make wholesale changes to your
contacts. See if something here helps:
http://www.slipstick.com/addins/contacts_phone.asp
--
Brian Tillman [MVP-Outlook]