You are an absolute genius!!!!! That has cured the problem.
Thank you so much for your patience.

"DL" wrote:

Its a hidden file, and it 'is' there

"sylvia" wrote in message
news
Nothing came up from the search, but Thank you.

"DL" wrote:

try searching for and deleting outcmd.dat, then restart OL

"sylvia" wrote in message
...
Hello,

Outlook 2003 has been working perfectly until today. All of a sudden
will
only start in safe mode. It comes up with outlook has encountered a
problem
- sorry for the inconvenience - do you want to start in safe mode and
send
an
error report. This is the only way I can open outlook. I have done 3
repairs
and 2 restore points but am still encountering the problem. I have not
downloaded or installed anything.
Any suggestions will be gratefully received.