robin wrote:

I would like to archive certain mail for future reference but tested
the archive feature and found I cannot access archived items. The
message I get when I try to open using Word is "archive.pst is locked
for editing by 'another user'."

Of course it's locked. It's locked by Outlook. Why would you think that
you can view a PST using Word? Can you view a sound file using Notepad?
Certainly not. Using Word to try to view a PST is no different. Outlook is
the application you use to see the contents of a PST.
--
Brian Tillman