Which product are you using Outlook or Outlook Express? There is no Outlook
Express 2000 so it will help if you narrow it a bit more

"Maggielena" wrote in message
...
I know Outlook Express 2000 is ancient, but it is all my friend can do for
now. Her pc came with this installed, but it has never been used. I
haven't
used Outlook or Express for years, but I want to help her set hers up.
First
of all, can it be used successfully with aol? Her present web mail is too
difficult for her. Then, if it can be used with aol, will the application
walk me through the set up, or do I need to find directions somewhere
before
going to her home? She is running Windows XP if you need to know that.
I'd
appreciate any info you can give me as to where to find this information.
Thanks.