Normally McAfee has to be uninstalled, not just disabled.

And complete the uninstall by running this:
http://service.mcafee.com/FAQDocumen... type=TS&ia=1

"Bill" wrote in message
...
Thanks Frank. If disabling McAfee doesn't help the
situation, I'll have the client install KB997797.

"Frank Saunders MS-MVP IE,OE/WM" wrote in message
...
I have no idea. I never had the problem. If you don't need KB823353
Windows Update shouldn't offer it and it won't install.

"Bill" wrote in message
...

Support.microsoft.com/kb/887797 states a pre-req
of KB823353. However, that KB seems to relate
to OE 6 SP1. I'm at OE 6 SP2. Do you see anything
there that indicate that there are NO PRE-REQ's for
997797 with OE 6 SP2?

"Frank Saunders MS-MVP IE,OE/WM" wrote in
message ...
"Bill" wrote in message
...
I have a client whose OE e-mails are being
truncated. Like the last packet doesn't get
through, or at least that's the way it appears.

TML format e-mail gets truncated
After you install Windows XP Service Pack 2 (SP2), the body text of
HTML-based e-mail messages that are sent from Outlook Express may be
truncated and may be missing data. This problem may occur if the e-mail
message contains non-ASCII characters, such as Chinese characters. For
a fix, see: Outlook Express for Windows update available
http://support.microsoft.com/kb/887797

Truncated Body: Outlook Express for Windows update available
http://support.microsoft.com/kb/887797

McAfee is not a very good idea with OE.