Unfortunately, that is the only suggestion I can give. There is no other
option try if repair doesn't work either.

"Grace" wrote:

Outlook 2007 is crashing as it is downloading my email from my account. I've
tried repairing in the Control Panel, downloading the hotfix from April 2008,
deleting email and some of the large email files in my inbox and outbox. The
repair function is also crashing and I get an error message from some kind of
"bootstrap" function. Is my only hope to uninstall and reinstall?