No it does not work with a new contact from scratch. In Outlook 2003, with
no SP's, it works just fine. So, something between No SP and SP-3 removed
the functionality.

Appreciate any help you can give...

"Russ Valentine [MVP-Outlook]" wrote:

You'll have to do more troubleshooting at your end. There is more to this
story than just installing an update. Open a Contact that does not work and
examine the fax fields. Are they resolved? If you create a new Contact from
scratch, does it work?
--
Russ Valentine
[MVP-Outlook]
"Rose" wrote in message
...
Works fine if selected from the Select Names dialog box.

"Russ Valentine [MVP-Outlook]" wrote:

SP3 does not remove this capability. Tell us the rest of the story. Tell
us
what happens when you select the fax address from the Outlook Address
Book.
--
Russ Valentine
[MVP-Outlook]
"Rose" wrote in message
...
Using Office 2003. Just updated to SP-3 online. Now when I click on a
Contact who only has a Business FAX, and choose SEND Message to Contact
(Toolbar ICON or Action) their FAX info does not show in the TO box.
It
is
simply blank. I have FaX Transport in place. This worked before the
SP-3
update just fine.

Can anyone please tell me how I can get this functionality back???