Instruct users on the proper way to open attachments so the securetemp does
not get "full" of orphaned files. You could also use a log on script to
clean it out daily or weekly.

http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Paul" wrote in message
...
I am having some users who have an issue with outlook 2003 showing a Red X
when they send an e-mail or received an e-mail with an embedded picture.
If
they forward the e-mail they then see the picture. I know there is a
temporary solution by deleting the files in the temporary outlook folder
(OLK). What I am looking for is a permanent fix so we don't have to go and
clear out OLK folders every few weeks.
Thanks