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Old April 29th 08, 08:37 PM posted to microsoft.public.outlook.installation
coopfab
external usenet poster
 
Posts: 19
Default One recipient cannot receive our emails

Sorry about that. Email messages were being sent with, "let windows decide
best...". We have changed it to plain text. thanks for your help.
--
M. Cooper


"Brian Tillman" wrote:

coopfab wrote:

1. The message goes through fine, a copy is placed in the sent folder.
2. Sent via SMTP
3. Outlook 2003 SP3
4. Recipient is in contacts
5. Properties on contact is SMTP, let Outlook decide what is the
best...


You didn't tell me what message format you've configured. There were seven
questions I asked. You answered six of them. Make sure you're sending HTML
or Plain Text.

If the messages make it to the Sent Items folder, then the problem lies on
the mail server. The messages have left Outlook and have been accepted by
the server. Outlook is out of the picture at that point.
--
Brian Tillman [MVP-Outlook]


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