Try starting outlook with the /resetnavpane switch.
http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Corky D" wrote in message
...
Nice question.....mail folders and favorite folders...I hope that my
answer to your question gets a positive response to my original question
and problem. Thank you
"Diane Poremsky {MVP}" wrote in message
...
where is it disappearing from? The folder list (Ctrl+6), the mail list or
the favorite folders list?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


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"Corky D" wrote in message
...
I have a customer who references their sent folder from time to time.
Recently the folder dissapears and only a reboot will bring it back. I
have tried a scanpst.exe. I have backed up Outlook folders and
uninstalled Office pro 2003 and re-installed Office 2003 and restored
Outlook. Problem still persists. Problem does not happen on any of the
other folders. Setup is WinXp and Outlook is pop configured. Thanks for
any help.