That was exactly the problem, she was in plain text format.
Major duh on our part!
Thank you so much for replying Bruce, we really appreciate it.


"Bruce Hagen" wrote:

Are you using HTML to format? Source Edit is unavailable using Plain Text,
not to mention a moot point.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"dream" wrote in message
...
When I open a new message in OE 6 and click View, source edit is grayed
out
and I'm unable to put a checkmark in Source Edit.
What caused me to lose these tabs and is there another way to get them
back?
Thank you for any help.
dream