what is the format he's using for email? it should be plain text or HTML,
not rich text (RTF)

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"Rick" wrote in message
...
I have friend who forwards messages from MS Outlook. They arrive in my
attachment directory with the label "file". I am able to open and read it
using an app named Quick View Plus, but others, who use Outlook, Outlook
Express, etc. can not read them. The messages consist of an unbroken
string of letters. I don't want to paste the complete attachment, because
it includes a number of email addresses, which probably should not be
shared. I am understand there may be a setting in Outlook that "may" be
the cause. This friend is a highly educated, very nice person, who I am
unwilling to allow to think he has no clue, but that is the case. Can
someone, familiar with Outlook, explain the exact setting that is
responsible for the way this is sent, so I can, gently, suggest he send
in a different format, and what that format might be? Apparently, this
copy of Outlook was set up to send in this format.

Just for the record, I can NOT open it without using the afore said app.
If a particular individual should want to see the attachment in it's
entirety, I could send it. It's a very innocuous message.

Rick