I think its at tools, options, mail format in all versions. if not, we'll
need to know the version the sender uses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




"Rick" wrote in message
...
Diane Poremsky [MVP] wrote:
what is the format he's using for email? it should be plain text or HTML,
not rich text (RTF)


That is probably the setting I am asking about. WHERE, in Outlook, is that
setting. (I don't have it as you can probably tell.) I don't even have OE.

Rick