On 11 Maj, 01:52, F.H. Muffman wrote:
I have a pretty annoying problem with Outlook 2007 SP1. When I
write some text and directly tries to select the text I've written
with the shift and arrow key it will not select the text. I can
easily reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
problem still happens.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor
actually move to before the o in the initial example? If you're in the
primary outlook window, click on an email message, and hit shift-up arrow
a few
times, does it select multiple messages?

It's indeed the same with both shift keys. I can also make the problem
appear with other shift+home, so it doesn't seem to be a hardware
issue. As it only appears in outlook and not notepad or word, it's
definetily not a hardware problem.

The cursor does not move when the problem appears. One can actually
classify it as a bug as it does not even move the cursor when hitting
left-key or home-key directly after hitting hello. The second time I
hit shift+left arrow it will sometimes select the text as it should
have done the first time.

I can select multiple messages in the primary outlook window by
hitting shift+up arrow.

Ok, then it's something in the editor window and not the Outlook window (well,
I'll assume you've tried shift-up arrow like you did in the message window).

Safe mode would mean that it isn't a plug-in causing the error.

What about in a Note? Or in a Contact field? Does it happen there? Heck,
what about in the To field in a New Message?

--
-f.h.

Thanks again for your interest. Now I've tested your suggestions.

Does the problem appear in...
* A Note: No
* A contact field, Notes: Yes
* A contact field, Full Name. No
* To field in a mail: No
* A Mail message: Yes (as before)

/Christian