can you open it using the shortcut on the start menu? Does the 'cannot
start' message say anything else?

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"Jan" wrote in message
...
I have Office XP, Version 2002 with MS Outlook 2002, and Service Pack 3.
While on the internet when clicking on an embedded address which requires
opening my e-mail account a message appears saying "..can not start..". My
Tools, Options, Internet Connections shows Microsoft Outlook as the e-mail
account. I recently loaded a Windows 98 program that was supposed to be XP
compatible. I have since removed the program and have had to make several
adjustments to my setups. This may be one of them, but I have not been
able
to correct it.