Hi Nikki,

It looks like I have correctly check off the right options but I don't get a
dialog for "delivery receipt" after I send an email.

Helena

"Nikki Peterson" wrote:

- TOOLS menu
- OPTIONS
- EMAIL OPTIONS
- TRACKING OPTIONS

Just below the FOR ALL MESSAGES I SEND, REQUEST:
Did you check the box next to:
- Read Receipt
- Delivery Receipt

This is a Global setting that will place these options on ALL
email you send.

My other response is if you want to use the options only on
the current email being sent.

Nikki

"Helena" wrote in message
...
Hi Nikki,

Thank you very much with your feedback. As you mentioned I can recieved
"Delivery Reciept" but I am unable to get this feature to work. I am using
Outlook 2007. I went to optionsemail account optionstracking optionI
HAVE
CHECKprecess requests and reponses on arrivalprecess receipt on
arrivalread receiptdelivery receiptask me before sending a response.
Please let me know if this is correct.

"Nikki Peterson" wrote:

Read Receipts are at the discretion of the receiver. This means that
If you send me an email and request a read receipt, I have my
email client set up to let me know that you are requesting a read
receipt. I then have the choice to either send you one, or not.

The best you can really do is also request a "Delivery Reciept".
This will trip the receiving mail system to send you an
acknowledgement that your email has been accepted or
denied. If it is accepted, you will know that the email has
reached your requested mailbox destination and was delivered
to the recipient.

Nikki Peterson

"Helena" wrote in message
...
Hello,

When I send an email I want an recipeint notification telling me that
the
email is read. I have followed Outlook instructions but I can't seem to
get
it to work. Can anyone help? Thank you.