Dear All,

I encountered problem to users who using outlook 2003 in cache mode. When
they checked their address book there are some address are not appearing on
the GAL.

I already followed solutions from Microsoft
http://support.microsoft.com/kb/836723.
Cache mode cannot be removed from their configuration since they are mobile
users where they access there emails even in offline mode. I already
installed SP1 then SP2 followed by SP3.

Is there any other solutions?

Thanks.
Jon