"New" has never been in the "Go" menu. It's in the "File" menu.
If you are talking about "News" then see;
http://www.howto-outlook.com/faq/news.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Madden" wrote in message
...
I am unable to find the "new" command under the "go" on the customize
standard window. I've tried resetting my commands and that does not work.