Email scanning should be turned off in any anti-virus. You may have to
uninstall it and then do a custom install

"tempgal" wrote in message
...
Thanks, Frank, but it's not that. Some of the images are present and some
of the code. Stripped out is the image alignment specification, the body
background color, and anything put into the style tag, such as border
colors.

I found out that she did a "typical" install of Avast anti-virus, which
includes Internet Mail, Outlook and Exchange email scanning, and I'm
wondering if that is the culprit, even though her email client is Outlook
Express.

"Frank Saunders MS-MVP IE,OE/WM" wrote in message
...
"tempgal" wrote in message
...

Not sure if this is a gmail problem or an Outlook Express problem but
am hoping for some suggestions.

I am trying to introduce my friend to OE stationery. My gmail
account is configured for POP and everything is working absolutely
perfectly. HTML messages sent to my gmail address arrive absolutely
intact
in Outlook Express. (The copies that remain at the gmail website don't
reflect the HTML code, but that is to be expected, and it's fine.)

Here is the problem. My friend and I recently configured her gmail POP
settings exactly the same as mine. Despite that, each of the test
messages
that I have sent her, (and they are very elementary, a background midi,
colored border, colored background, colored text) arrives in my friend's
Outlook Express Inbox almost completely stripped of code. She can see
an
inserted graphic but not aligned as it was placed, no background color,
no
marquees, etc. When I look for the source code in one of her replies to
me,
most of it is gone.

My OS is Windows XP Pro. Hers is Windows Media Center edition. We
believe
both computers to be up-to-date.

Tools | Options | Read
Uncheck "Read all messages in Plain Text"