Hard to know what you're doing wrong since we have no idea which procedure
you are using. As a general rule, if you want to use an Outlook field, you
start the merge from Outlook. Since you are asking about BCM, you should ask
in a BCM group in case the procedure is different.
--
Russ Valentine
[MVP-Outlook]
"Charles" wrote in message
...
I'm trying to do a mail/merge business letter using BCM which calls on
Word 2007 to do the actual merging. My problem is there is no acceptable
field to map "title" to listed in the drop down box. The names when
displayed under the various Outlook views all display a prefix (Mr., Mrs.,
etc) but there is no option in the mapping drop down box to get at these
fields. I've checked for "title", "prefix" but there is no entry. The
result is inside address and salutation come out Michael Smith rather than
Mr. Michael Smith and Dear Michael Smith rather than Dear Mr. Smith. What
am I doing wrong?

Thanks,
Charles