Hi Sue,

To clarify the issue, we have a custom message store which has a custom
message class (IPM.Note.CustomMessage for example). We have a CFG file the
brings up our custom form server to handle the open/reply message form which
works without any issue. The problem is that the preview window does not
display. Obviously there is either a MAPI property that we are not
supporting with our Message Class or there is another variable that is
inhibiting the display of the preview window. So my question is basically
what are the requirements to properly have outlook display the preview
window? I think it may have something to do with the message class but I am
not sure.




"Sue Mosher [MVP-Outlook]" wrote in message
...
I'm not sure I understand the question. Outlook 2003 has no setting to allow
the standard form to be used in preview and a custom form in the Inspector.
(Outlook 2007 can do this, BTW, with form regions.) Whatever form is used
depends on the value of the item's MessageClass property at that moment.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"Tom" wrote in message
...
We are supporting Outlook 2003. How do I get the default form to work with
preview only?



"Sue Mosher [MVP-Outlook]" wrote in message
...
I doubt that it's a store issue. If your custom form has script behind it,
it won't appear in the reading pane. This is a known limitation, imposed
for
security purposes.

And no, a view cannot wrap anything other than the AutoPreview text from
the
item body.

You didn't say what Outlook version(s) you're supporting.


"Tom" wrote in message
...
Hi All,

I have a private message store that has it's own inbox and private
message
class. The inbox folder displays all the messages properly within the
intray
list; but the preview window will not display. We get the following error
displayed within Outlook.

"This item cannot be displayed in the Reading Pane. Open the item to read
its contents"

Obvioulsy this must be a problem with my message store. What are the MAPI
properties required to display the preview window? I do have a custom
form
that is used to view the message when it is open and that works without
an
issue. But I cannot get the preview window to display.

If I cannot display the message in the preview window I thought about
disabling the view using the view XML. But I have a requirement that I
have
to display all of the sender names (whick is why I wanted to use the
preview
window). This is a problem because I cannot get the line to wrap using
the
view XML - can I?

Any thoughts or suggestions would be appreciated.

Thanks,
Tom -