What type of authentication does Comcast require? If I recall correctly,
outlook 2002 does not offer a lot of authentication options. Many servers
require you to log into the server to send but outlook 2002 doesn't have
that option - so you need to check mail (to log you in) then send within 10
min, before authentication expires.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"jackson47" wrote in message
...
I am new to trying to use outlook. Switching from outlook express to
outlook
[in order to sync with new Treo].
BTW, I only check email in early am, so it will likely be the next day,
when
I send a reply

I removed older version of Office and installed Officexp- small business
on
my WinXP machine [dell].
when I opened outlook for first time, I got message 'unable to open
default
email folders'.
in one of threads, Milly suggested control panel/mail/ new profile. So
that a profile would be set up, not use old corrupted profile.

I tried that, but was not able to get new profile setup completely. When I
set it up using information from Comcast for all settings [which work on
other machines in 1.outlook express and 2. windows mail-with Vista.] and
did
the ‘test account settings’.

I was not able to send email. I got message unable to log on to outgoing
mail server.
I was told to check authentication settings which I have with Comcast.
What
I have is correct.


I have worked with Comcast on this. They will only go over settings for
Outlook, not due detailed trouble shooting. They say MS should do that.
Unfortunately, I have OEM version, so MS says Dell has to do the support.
Machine is out of warranty. Therefore… I am in trouble.
Any ideas/
Thank you in advance for any help.