Thank you for beginning your own thread!

1. Disable NAV's Email Protection. It provides no additional protection and
even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

2. The "Main Identity" may have been damaged by NAV/NIS. Create a new named
Identity (File | Identities | Add new identity) & configure your accounts in
it. Now (a) compact all folders in the old "Main Identity," (b) import
messages from the Main Identity into the newly created one*, and then (c)
delete the Main Identity (File | Identities | Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application.
=========================
*See http://www.insideoe.com/faqs/how.htm#importOE5
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mary wrote:
I am having the same problem as Tami (6/8/2008) in that OE 6 won't switch
identities. It just freezes and I have to reboot to get into OE 6 again.
My
PC is a Fujitsu laptop, XP Tablet edition, fully patched (incl SP3) and
fully protected and regularly updated by Norton Internet Security. Also, I
do have one of my identities called Main Identity. This setup has been
working flawlessly since I got the laptop more than a year ago. Except for
Windows and Norton updates, absolutely nothing has changed on that
computer.
I'd appreciate any suggestions you might have and thanks in advance.
Mary